Certified ScrumMaster® (CSM)

The Certified ScrumMaster® (CSM) training is an introduction into the world of Agile and Scrum. You will learn the underlying values and principles behind Agile and Scrum and how the Scrum framework is applied to create high performing teams. While focusing on the role of a ScrumMaster, the CSM is also an excellent opportunity to learn about how Scrum works to improve the delivery capability of any team.

Applying the Scrum framework requires changing our habits and our intuitive way of working. IncrementOne’s interactive classes, whether online or in-person, are built around a simulation exercise in which you, the attendees, work together on a team to create a new product. You will discover how Scrum works through direct experience, making mistakes and learning from those mistakes in a safe environment within the class, so that you can apply Agile and Scrum practices with confidence in your own work environment, whatever that might be.

Our classes are designed to maximize engagement, understanding and retention, blending lecture and classroom discussion with exercises, games and simulations. Using Scrum to teach the class allows us to manage the pace of the class while taking time to move and refresh our brains to stay focused throughout the day.

Key concepts

Every course covers the core learning objectives of the CSM while leaving room for deeper conversations led by the questions and challenges class attendees bring up in class. The class includes a comprehensive simulation across both days in which teams work together to create a digital product in real time. The key topics covered in the class include:

• Lean and Agile and how Scrum relates to these core principles

• The learning cycle or empirical process as an engine for continuous learning

• How the Scrum framework allows teams to frequently deliver working products

• A team simulation demonstrating the value of each element of the Scrum approach

• A deep dive into the three cornerstones for creating small delivery increments

• Introduction to the Scrum Alliance and preparation for the CSM Exam


Dave Sharrock
Sunny Dhillon
For more information on our Refund and Transfer policy, please review our Terms of Sale.

What others are saying about our training

"Dave provided a broad overview that covered all the bases. The well-paced class was attended by a diverse group of participants. I also liked that it was virtual and I didn't have to travel."
Amy Pearl, President
"I found the training very informative, very interactive, and very well run despite the switch to remote"
Leonard Yan, Director of Engineering
"Very interactive and engaging. Kept everyone focused and involved with every exercise and questions and conversations were welcomed."
Steve Tippetts, Senior Manager